Privacy Policy
Effective Date: February 15, 2026
Last Updated: February 15, 2026
1. Introduction
Share Intent LLC ("SchoolSavvy," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the SchoolSavvy platform ("Service"). This Privacy Policy is incorporated into and subject to our Terms and Conditions.
By accessing or using the Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.
The Service is intended exclusively for adults aged 18 and older who are parents, legal guardians, or authorized caregivers of students. We do not knowingly collect personal information directly from minors.
When you create an account or use the Service, we may collect the following information directly from you:
- Account Information: Your name, email address, and password
- School Affiliation: The name and location of your child's school
- Academic Planning Information: Information you voluntarily provide about your child's academic standing, course history, or academic goals when using planning features such as the Course Pathway Builder
- Uploaded Documents: School policy documents, handbooks, course catalogs, or other school-related documents you upload to the Service
- Chat Content: Questions you ask and interactions you have with our AI-powered chat feature
- Support Communications: Information you provide when contacting our customer support team
When you access the Service, we may automatically collect certain technical information, including:
- Device Information: Device type, operating system, and browser type
- Usage Data: Pages visited, features used, session duration, and interaction patterns
- Log Data: IP address, access times, and referring URLs
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain your session, remember your preferences, and improve the Service. You can manage cookie preferences through your browser settings, though disabling cookies may affect Service functionality.
We use the information we collect for the following purposes:
- Providing the Service: Processing your questions, generating AI responses, and powering the Course Pathway Builder and Document Chat features
- Account Management: Creating and maintaining your account, authenticating your identity, and communicating with you about your account
- Service Improvement: Analyzing usage patterns to improve our AI algorithms, features, and user experience
- Customer Support: Responding to your inquiries, troubleshooting issues, and providing technical assistance
- Safety and Security: Detecting and preventing fraud, abuse, or unauthorized access to the Service
- Legal Compliance: Complying with applicable laws, regulations, and legal processes
- Communications: Sending you service-related notices, updates, and security alerts. We will not send marketing communications without your explicit consent.
Manual Review: In addition to automated processing, our team may review user-submitted content — including chat conversations, uploaded documents, and pathway selections — to diagnose technical issues, ensure service quality, and improve our AI systems. Such review is conducted on a need-to-know basis and subject to the access controls described in Section 6.
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, data analytics, and customer support. These providers are contractually obligated to use your information only for the purposes of providing services to us and to maintain appropriate security measures.
- AI Processing: Your questions and uploaded documents are processed by AI systems to generate responses. This data may be transmitted to third-party AI service providers under strict data processing agreements.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
- With Your Consent: We may share your information for other purposes with your explicit consent.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Specifically:
- Account Information: Retained for the duration of your account and deleted within 90 days of account termination, unless retention is required by law.
- Chat Content and Uploaded Documents: Retained for the duration of your account to provide and improve the Service. You may request deletion of specific content at any time.
- Usage and Log Data: Retained for up to 12 months for analytics and security purposes, after which it is aggregated or deleted.
- Support Communications: Retained for up to 24 months after resolution for quality assurance and legal purposes.
Upon account termination, we will delete or anonymize your personal information in accordance with the timelines above, except where retention is required by applicable law.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest
- Access controls limiting employee access to personal information on a need-to-know basis
- Regular security assessments and monitoring
- Secure account authentication
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you use the Service at your own risk.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete personal information
- Deletion: Request deletion of your personal information, subject to certain legal exceptions
- Data Portability: Request a copy of your data in a commonly used, machine-readable format
- Opt-Out of Communications: Unsubscribe from non-essential communications at any time using the link provided in our emails or by contacting us
- Cookie Management: Manage your cookie preferences through your browser settings
To exercise any of these rights, please contact us at privacy@schoolsavvy.info. We will respond to your request within 30 days or as required by applicable law. We may ask you to verify your identity before processing your request.
8. Educational Privacy
8.1 FERPA Compliance
We respect the privacy protections afforded by the Family Educational Rights and Privacy Act (FERPA) where applicable. We do not request or store official educational records. Any academic information you provide about your child is voluntarily submitted and is used solely for the purpose of providing the Service.
8.2 No Direct Collection from Students
The Service is designed exclusively for parents and guardians. We do not knowingly collect personal information directly from students or minors under 18. If we become aware that a minor has provided us with personal information without parental authorization, we will take steps to delete such information promptly. If you believe a minor has provided us with personal information, please contact us at privacy@schoolsavvy.info.
9. Third-Party Links and Services
The Service may contain links to third-party websites or services, such as official school websites. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Service.
10. State-Specific Privacy Rights
10.1 California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at privacy@schoolsavvy.info.
10.2 New Jersey Residents
If you are a New Jersey resident, you may have rights under the New Jersey Data Privacy Act, including rights to access, correct, delete, and obtain a portable copy of your personal information. To exercise your rights, contact us at privacy@schoolsavvy.info.
10.3 Other States
Residents of other states with applicable privacy laws may have similar rights. Please contact us at privacy@schoolsavvy.info to inquire about your specific rights.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via:
- Email to your registered address
- Prominent notice on the Service
- In-app notifications
Continued use of the Service after changes constitutes your acceptance of the revised Privacy Policy. If you disagree with the changes, you must stop using the Service and may request account deletion.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Inquiries:
- Email: privacy@schoolsavvy.info
Customer Support:
- Email: support@schoolsavvy.info
- Support Portal: https://schoolsavvy.info/support
- Hours: Monday–Friday, 9 AM – 6 PM EST
Legal Matters:
- Email: legal@schoolsavvy.info